Refund policy

Refund Policy

At CleanShot, we want every customer to be satisfied with their CleanShot Laundry Hoop and enjoy a more fun and organized cleanup experience.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return:

  • The product must be unused, uninstalled, and in its original condition.
  • All original parts, mounting accessories, and components must be included.
  • The product must be returned in its original packaging.
  • Proof of purchase or your order number may be required.

Please contact us before returning your order so we can provide the appropriate return instructions.

Non-Refundable Items

Returns may not be accepted if:

  • The product has been used, installed, or shows signs of misuse.
  • The product has been damaged after delivery.
  • Any parts, mounting accessories, components, or original packaging are missing.
  • The product has been modified or altered in any way.
  • The return request is submitted more than 14 days after delivery.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method within 5–10 business days. Please note that your bank or payment provider may require additional processing time before the refund appears in your account.

Original shipping charges, if applicable, are non-refundable unless the product arrived damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Orders

Please inspect your order after delivery.

If your CleanShot Laundry Hoop arrives damaged, defective, incomplete, or incorrect, contact us within 48 hours of delivery. Please include your order number and clear photos or videos showing the issue.

We will review your request and provide a replacement or refund when applicable.

Return Shipping

Customers are responsible for return shipping costs unless the product arrived damaged, defective, incomplete, or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee that we will receive a returned item.

Contact Us

For questions about returns or refunds, please contact us at:

emirhanalkus@gmail.com