Terms of service

Terms of Service

Last updated: September 19, 2026

Overview

This website is operated by Alkus Commerce LLC under the brand name Sophia Style. Throughout these Terms, “we,” “us,” and “our” refer to Alkus Commerce LLC, trading as Sophia Style.

These Terms of Service govern your use of our website and your purchases from our store. By using our Services or placing an order, you agree to these Terms to the extent permitted by applicable law.

Our store is powered by Shopify, which provides the e-commerce platform that enables us to sell our products.

General Conditions

You may not use our website or products for any unlawful or unauthorized purpose.

You must not introduce malicious code, interfere with website security, attempt unauthorized access, or disrupt the operation of our Services.

You must have the legal capacity to enter into a purchase agreement, or act with the appropriate authorization of a parent or legal guardian.

We may restrict access to our Services where reasonably necessary to prevent fraud, unauthorized activity, abuse, or violations of these Terms. Any action affecting a paid order remains subject to applicable consumer protection laws.

Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, prices, and other information are accurate.

Colors and appearance may vary slightly due to screen settings, lighting, or photography. Such variations do not affect your rights if a product is defective or materially different from its description.

Only the items expressly listed as included on the product page form part of your purchase. Props or accessories shown for styling purposes are not included unless stated.

We may update product information and correct errors. Changes will not remove rights you already have under an existing purchase agreement.

Product Use and Care

Use the Mini Bottle and other products only for their intended purpose and follow the care, cleaning, and safety instructions supplied with the product or displayed on its product page.

Do not assume that a product is suitable for particular temperatures, liquids, appliances, or cleaning methods unless that suitability is expressly stated.

Inspect products before use and stop using any item that appears damaged or unsafe. Keep packaging and small detachable parts away from young children.

Damage caused by misuse, unauthorized modification, or failure to follow care instructions may not qualify for a refund or replacement, where permitted by law. This does not limit our responsibility for defective products or any liability that cannot legally be excluded.

Orders

Please provide accurate, complete, and current contact, billing, shipping, and payment information when placing an order.

We may decline an order before acceptance, or cancel an order where permitted by law, if:

  • The product is unavailable.

  • Payment cannot be authorized.

  • There is a material pricing or product information error.

  • We reasonably suspect fraudulent or unauthorized activity.

  • Shipping restrictions prevent fulfillment.

If an issue affects your order, we will contact you using the information you provided. We will not substitute a materially different product or charge a higher price without your agreement.

If we cancel an order after collecting payment, we will refund the amount paid for the cancelled items and any associated charges that are refundable under applicable law.

Pricing and Payment

Prices are displayed in the currency indicated on our website or at checkout.

Applicable taxes, delivery costs, and other charges collected by us will be shown before you complete your purchase. Where relevant, information about customs duties or import charges is provided at checkout or in our shipping information.

Prices may change for future purchases. Price changes do not alter an already accepted order.

Payment must be successfully authorized before an order is processed. Payments are handled through the payment providers available at checkout.

Shipping and Delivery

Delivery timeframes are estimates unless we expressly agree to a guaranteed delivery date.

Delivery may be affected by carrier delays, weather, customs processing, public holidays, or other circumstances. If a significant delay occurs, please contact us for assistance.

You are responsible for providing a complete and accurate shipping address. If you notice an error, contact us promptly. We will make reasonable efforts to help, but changes may not be possible after dispatch.

Nothing in this section removes our obligations relating to delivery, lost or damaged shipments, or any cancellation and refund rights provided by applicable law.

Returns and Refunds

Our Refund Policy explains how to request a return, the applicable return periods, and how refunds and return shipping are handled.

Please review that policy before placing an order.

Nothing in these Terms or our Refund Policy limits mandatory rights concerning withdrawal, defective goods, goods that do not match their description, or other rights available under applicable consumer protection laws.

Intellectual Property

Website content, including branding, text, graphics, photographs, videos, product descriptions, and design elements, is owned by or licensed to Alkus Commerce LLC or its respective rights holders.

You may use the website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, sell, or commercially exploit protected content without permission from the relevant rights holder, except where permitted by law.

Third-Party Services and Links

We use third-party providers, including Shopify, payment processors, and shipping providers, to support our Services.

Third-party websites and optional services may have their own terms and privacy policies. Please review those policies when using them.

We do not control independent third-party websites. However, using third-party providers does not remove our legal obligations to you in connection with your purchase.

Privacy

Our Privacy Policy explains how personal information is collected, used, disclosed, and protected when you use our Services.

Please review it for information about your privacy rights and choices.

Liability

We are responsible for our obligations under applicable law.

To the extent permitted by law, we are not liable for losses that were not reasonably foreseeable when the purchase agreement was made, or for business losses arising from products purchased for personal use.

We are not responsible for loss or damage to the extent it is caused by your unlawful use, misuse, or unauthorized modification of a product, unless we remain responsible under applicable law.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, defective products, or any other liability that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms to reflect changes to our Services, business practices, or legal requirements.

Updated Terms will be published on this page with a revised “Last updated” date. We will provide additional notice where required by law.

The Terms in effect when you place an order will apply to that purchase unless a change is required by law or you expressly agree otherwise.

Severability

If any provision is found to be invalid or unenforceable, that provision will not apply to the extent of the invalidity. The remaining provisions will continue to apply where legally possible.

Governing Law and Consumer Rights

These Terms are subject to applicable United States law and any mandatory consumer protection laws that apply to your purchase.

If you live outside the United States, nothing in these Terms deprives you of protections that cannot be waived under the laws applicable in your place of residence.

These Terms do not restrict your right to bring a claim before a court or authority available to you under applicable law.

Contact Information

For questions about these Terms or your order, please contact:

Sophia Style
Operated by Alkus Commerce LLC
Email: emirhanalkus@gmail.com